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Frequently Asked Questions 
for Current Students

I lost the link to my classroom or my password?
When can I expect to get my grade?
I was taking a quiz and disaster struck (this could be any number of things) and now I have a zero on the quiz.  Can you help?
I have completed a series of classes.  Now, how do I apply for my certificate?
I have to go out of town while class is in session. Can I make up my work?
Do I get a certificate for every class I take?
Do I get college credit or CEUs for any of the classes?

I lost the link to my classroom or my password?
You can always get to your classroom by going to https://www.constclasses.com/. Enter your username and password and click Login.  If you lost your password, send me an email and I will look it up for you.

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When can I expect to get my grade in the mail?
You grade will be turned into the institution as soon as the course is completed.  If you can see your grade online in the online classroom then it has been submitted.  It may take a few weeks for the paper work to be processed and an actual grade slip mailed to you.

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I was taking a quiz and disaster struck (this could be any number of things) and now I have a zero on the quiz.  Can you help?
Just send an email to the teacher explaining what happened.  The quiz can be reset so you get another shot at it.  We realize that things can happen:  a computer freezes up, junior yanks your power cord out of the wall, armed bandits machine gun your computer while you were taking the quiz, etc.  You should realize though that there are a limited number of times disaster can strike your computer before we get suspicious.

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I have completed a series of classes.  Now, how do I apply for my certificate?
Fill out the online Certificate Request form and submit it.  You can submit the form after you have registered for your last class in the series.  That way, you will get your certificate quickly after the final course in the series has been completed.

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I have to go out of town while class is in session.  Can I do make up work?
You can log onto the course from any computer with an Internet connection so traveling may not be a problem.  If you will be away from the Internet then try to do the weeks work either before you leave or as soon as you get back.  You can work on the current lesson for an 8 day period without being late for anything.  If you are late with some assignments, a small grading penalty is assessed but that should not affect your overall grade if you keep up with your work throughout the course.

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Do I get a certificate for every class I take?
That depends on the class and where you are taking the course.  You will receive an AGC certificate of completion for each of the supervisory courses (201 through 209) regardless of where you take the course.  San Diego State University issues a letter of completion for all courses.  The ASPE and ABC of San Diego issues a certificate for each course you take with them.

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Do I get college credit or CEU's for any of the classes?
San Diego State University issues college credit for all of the courses you take through them.  CEU's can be obtained from SDSU for an additional fee of $25.  SDSU is our only partner offering college credit and or CEUs.

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01/21/13

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