Receiving your password
 Passwords and
information about your online course are sent out by email either one
week before class starts or when we receive your registration information
from the organization where you registered for class.
SDSU sends us the registration information beginning on the
Thursday before class starts and each business day throughout the
registration period. Registration information is not sent to us on
weekend days. Please allow 24-48 hours to receive your course start up
information after you submit your registration to SDSU.
Problems?
Our passwords are sent by html email using an automated email
program. The automated email is necessary for sending dozens of
passwords at once rather than one at a time. Some company fire
walls are very sensitive to automated email programs and block our
emails.
If you are among the 2 or 3% of our students who are having trouble
receiving your password and log in information there are a couple
of things you can do.
1. Give us your personal rather than company email address.
2. Put ConstructionClasses.com on your company's white list (a
list of approved email senders).
3. Contact us by phone and we can help to make sure you get
your password quickly. 760.634.2474
4. Check your spam folder. Some email programs might
automatically transfer your password email into the spam folder if you
have strict spam rules set up.
The fight to control spam has reached the point where legitimate
emails are often filtered out. Many company firewalls simply delete the
incoming email so we don't know when an email has not reached the
student We continue to work hard to find efficient methods for getting
your information to you in as timely a manner as possible. |
